As soon as you order, you will receive a confirmation email with an order number. As soon as your package is on its way, you will receive a track & trace notification from the carrier.

For stock items, the following delivery time applies:

Home:

For all of Europe: 1 to 3 business days.

In relay point:

Belgium & Luxembourg: 1 to 3 working days.

The Netherlands: 3 to 5 working days.

France: 3 to 6 working days.

We ship your order with Bpost - Mondial Relay - DHL Express - GLS and FedEx express.

The buyer has a withdrawal period of fourteen working days from the receipt of the order, without having to justify his decision.

The exercise of the right of withdrawal is excluded if:

- the product(s) have been subject to use.

- the products are spoiled, damaged or soiled.

The consumer who uses his right of withdrawal must, before returning the product, inform COSMETIC WORKSHOP by email to support@cosmeticworkshop.eu by completing the following form

Complete this form.

Products returned outside the 14-day period will not be accepted or refunded.

The products must imperatively be returned carefully, in their original packaging, in a perfect state of resale accompanied by any possible accessories, documentations and user's manuals as well as the original invoice of which the buyer will keep a copy, to the following address:

COSMETIC WORKSHOP SRL

Kroendaalplein 4, 3090 Overijse

Belgium

The direct costs of the reshipment of the goods will be entirely borne by the buyer.

Professionals do not benefit from a conventional right of withdrawal.

Please email us at support@cosmeticworkshop.eu if you have any concerns about your purchase.

If you ordered the wrong products, Please email us at support@cosmeticworkshop.eu as soon as possible if the order has not yet been shipped we can make the change if the order has already been shipped the return costs are at your expense

All our products are manufactured according to the European BPPC (Good Production Practices for Cosmetic Products) standards which are one of the strictest in the world, certified and registered with the SPF - CPNP (Cosmetic Product Notification Portal).

Each product has its own safety report as well as the DIP file (product information file) approved by a toxicologist doctor.

Our products are 99% natural. We always strive to make our products as
natural as possible.

Improving the health of your hair is almost immediate!

Zero harmful ingredients: for your health as well as for the planet.

Without SLS, paraben and silicone, as they are strongly suspected of disrupting the endocrine system and causing cancers.

The water used in our products is ionized water, which promotes a balanced PH.

Yes, for each product.

Our products have been tested for a shelf life of 36 months. To keep the products longer, it is better to store them in a cool, dry place away from light.

Can be used for any type of hair. Certified use for adults, children, and even babies.